We are looking for an experienced Business Insights and Strategy Manager to join our team in Kenya.

We’re not merely seeking an operations manager; we’re looking for a strategic consultant to our business leaders in Kenya. Someone eager to work on the front lines of our commercial business and strategy.

You could be an analytical project manager, a commercial insights analyst or someone working in credit (B2C).

In this role, you’ll identify problems, manage analytical workflows, and deliver actionable recommendations and insights to our business leaders in Kenya. You’ll handle multi-source data, design out of the box experiments, test hypotheses, and create impactful presentations and reports for your stakeholders.

This role is perfect for those with strong strategic planning and execution skills. If you're data-driven and thrive on strategic impact, this role is your ideal platform.

What's exciting about this role?

Your insights will drive key decisions, as you provide thought leadership and in-depth analysis using tools like SQL, R, and Python. You'll design innovative initiatives to enhance credit performance, working closely with various departments to achieve stellar results.

As a key player, you'll develop and refine financial models, monitor performance metrics, and challenge existing credit management practices. Your reports and presentations will influence senior management and investors, while your innovative approaches will keep M-KOPA at the forefront of the industry.

You'll build strong stakeholder relationships, communicate complex ideas clearly, and foster a culture of creativity and problem-solving. This role is your chance to make a significant impact, guiding business growth and setting new standards in credit management.

In essence, this role offers you a thrilling opportunity to lead transformative efforts in bad debt provisioning and adjustments , Interventions to improve credit performance, product, service, and pricing decisions

Expertise

Our expectations are that your CV reflects a rich blend of technical expertise, practical experience and leadership competencies positioning you as a valuable asset in the field of Credit.

• We’re seeking a candidate with a blend of technical expertise, practical experience, and leadership/advisory in a B2C Kenyan marketed business. Credit exp would be a bonus but is not essential.
  

• Showcase your skills in using data from SQL, R, Python, PowerBI, and Excel and through financial analysis produce insightful presentations. Knowledge of lending practices and consumer credit in emerging markets is a plus.
  

• To lead and influence General Manager and c-suite leaders in the business, exceptional interpersonal and presentation skills are crucial.

Our hiring process is as much about us selling to you as the other way round-the interview process will be as follows:

• Recruiter call 30 mins - an introduction to the process and M-KOPA.

• Hiring Team call 30 mins - High level introductions with the Credit Team.

• Take home assessment - A deep dive into the role dynamics.

• Personality test - Self awareness is crucial for you as a strategic leader.

• Stakeholder interview 60 mins - This is where most of the magic happens.

Why M-KOPA?

At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility.

Join us in shaping the future of M-KOPA as we grow together. Explore more at m-kopa.com.

Recognized twice by the Financial Times as one Africa's fastest growing company (2022 and 2023) and by TIME100 Most influential companies in the world 2023 , we've served over 3 million customers, unlocking $1 billion in cumulative credit for the unbanked across Africa.