JOB PURPOSE

The main purpose of an M-KOPA stock controller is to serve customers and the sales team by distributing stock and helping customers with repairs.

JOB FUNCTION

• Reporting to M-KOPA stock point from 8:30 am to 5:30 pm, Monday to Saturday

• Stock management: Physical and system stock receipt and issuance; and stocktaking

• Customer service: Log and resolve all customer issues and assist customers in their inquiry

• Branding: Ensure that all posters and marketing materials are visible, and present themselves diligently as the face of M-KOPA Sales

• Other tasks assigned to them by the supervisor

EXPERIENCE/ SKILLS & COMPETENCIES/ LICENCES & CERTIFICATIONS/ EDUCATION REQUIRED

• At least 1 years' experience in customer care or sales, preferably in a phone selling company.

• Front office management is an added advantage

• Computer literate

• College diploma in any field or tertiary training in customer service