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Sales Trainer - Tamale



Sales & Business Development
Tamale, Ghana
Posted on Thursday, February 29, 2024

Job Purpose

We are looking for a motivated team player who will be in charge of making sure the sales team is performing at its highest level.

The position will include traveling to different places to fill in for other trainers who will be on leave or otherwise unavailable, and the base will be in Kumasi to support our Teleco and Non Teleco outlets. You will make sure that the Field Teams have the resources, expertise, and training necessary to successfully introduce new products and promote current M-KOPA systems and procedures.

Key Responsibilities

  • Support creation of relevant annual Learning and Development /training calendar through training needs surveys, assessments, reports, and feedback survey.

  • Define training out comes to stake holders and ensure all activities are focused on these outcomes.

  • You will design appropriate business impactful trainings or learning and development actions that support achievement of our goals.

  • Provide high impact trainings that can be immediately applied in the workplace.

  • Promote learning transfer and deploy performance support where possible.

  • Document results of trainings delivered.

  • Achieve at least 80% Satisfaction levels, and make sure that all teams are sufficiently trained and up accomplished to perform their roles.

Additional Responsibilities

  • Direct Sales Representative (DSR) On-boarding and Retention

  • Ensure improved pass rates of new DSRs in every cohort.

  • Ensure timely registration of all newly trained DSR. Help remove blockers and demotivating factors for DSR, creating an enabling environment for DSR support and performance.

  • Provide regular candid feedback to Sales teams and other support teams on areas of great work and areas of improvement in DSR support.

  • Work towards improved pass rates per cohort.

  • Ensure DSR retention within your control and keeping track of DSR exits and ensure monthly system clean up, tracking of active and inactive DSR, coaching for performance improvement, or understanding of DSR issues.

  • Pay close attention to issues in the below and follow up with concerned teams for support.

  • Outage COMMS - systems down, credits not updating, internet.

What we are looking for:

  • Should have at least a bachelor’s degree in any discipline from a recognized University.

  • At least 18 months as a Sales Trainer.

  • Excellent Presentation and MS PowerPoint skills

  • Business Strategy Skill

  • Good reporting skills

  • Coaching skills

  • Data analysis

  • Should be self-motivated & able to demonstrate a drive for results with a professional approach.

  • Can speak three (3) languages from any three (3) regions.

What's in it for you:

  • Great Compensation Package

  • Group life cover

  • Bonus

  • Learning and development Support