Job Summary

As an HR Manager, the role holder is expected to support the business function(s) by being a trusted business partner to the stakeholders and staff in these functions.

The aim over time is to grow and enable the role holder to play a critical role in the design and implementation of strategic initiatives to retain and grow our staff.

The role holder will act as a primary point of contact for the functions, serving as a connector to internal HR functions, and an advisor on all people processes, procedures, and initiatives.

To achieve this, you will be expected to:

• Support your managers in cultivating a high-performance, innovation-driven culture, and ensure that performance management experiences are effective and empowering, prioritizing fairness and objectivity.

• Manage/oversee our partnerships with outsourced labor firms, ensuring seamless communication, compliance with local labor laws, and proactive resolution of any workforce-related issues to optimize the efficiency and well-being of our team.

• Work proactively to identify underperformance and thoughtfully address it professionally and swiftly.

• Connect your managers and staff through the Learning and Development function to compelling learning opportunities to address mentorship, coaching for performance and growth, and advising on career opportunities.

• Develop and implement, in close conjunction with your managers - staff retention, career, and succession strategies.

• Participate in Employee Engagement measurement programs, and action planning and champion the cause of employee engagement as a measure of leadership.

• Work closely with your managers to understand organizational challenges and design/implement creative solutions

• Coordinate and support the implementation of strategic initiatives within your function and more broadly

• Works in partnership with managers to provide guidance and advice in dealing with difficult people issues in a fair, straightforward manner and without delay.

• Build and maintain healthy relationships with key stakeholders within your group and the larger organization

• Coach and develop leaders/managers on how to inspire and influence their teams as well as improve their communication practices.

• Work closely and effectively with other HRBP, HR Shared Services, and Centres of Excellence teams to identify best practices and use it to define effective business interventions.

• Share knowledge and insights with the wider People team to help shape best practices from a people perspective

Education/Experience

• Previous working experience preferably as an HR Generalist for 5 years (s)

• Degree in Human resources or similar relevant field

• Excellent IT skills including the use of Microsoft Suite of Applications,

• Ability to interact and use online assessment and feedback platforms

• Comfortable with data analytics and has good experience with data manipulation using Excel for reporting

Personal

• Impactful presentation style

• Excellent organizational and time management skills

• Ability to multitask and prioritize daily workload

• Creative thinker and proactive problem solver

• Excellent writing, proofing, and editing skills.

• Able to work effectively and productively with internal and external stakeholders at all levels.

• Excellent attention to detail and well-organized

• Ability to work in a fast-moving environment.

• Good team player

• Self-motivated, creative, self-starter

M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply.

M-KOPA explicitly prohibits the use of Forced or Child Labour and respects the rights of its employees to agree to terms and conditions of employment voluntarily, without coercion, and freely terminate their employment on appropriate notice. M-KOPA shall ensure that its Employees are of legal working age and shall comply with local laws for youth employment or student work, such as internships or apprenticeships.

M-KOPA does not collect/charge any money as a pre-employment or post-employment requirement. This means that we never ask for ‘recruitment fees’, ‘processing fees’, ‘interview fees’, or any other kind of money in exchange for offer letters or interviews at any time during the hiring process.