IT & Network Support
Husk Power Systems
IT, Customer Service
Abuja, Nigeria · Nigeria · Buenos Aires, Argentina · Nigeria
Posted on Apr 25, 2025
Company Description
Husk Power Systems (“Husk”) is an award-winning clean energy company serving rural India and Sub-Saharan Africa. In 2023, it was named “World’s Best Challenger Brand” in the energy industry and is a 3-time Global Cleantech 100 company. The company’s AI-powered rural energy platform provides 24/7 renewable power to rural households, commercial customers, institutions, and small factories. It also delivers a range of other products and services, including e-commerce and credit financing of branded appliances for home and commercial use, as well as community-based solutions for e-mobility and the agricultural value chain. Husk’s mission is to supercharge economic growth and social well-being in rural communities that are unserved and underserved.
Husk Values
Honesty and Integrity; Act with discipline and integral to your job; Respect each other; Respect Human rights within our responsibility and contractual obligations. Frugal Innovation, Quality and Reliability; Respect for environment, health, and safety. Excellence as an attitude; We shall align perception to a common understanding of performance rating and measures., We > I, Fail Fast and Learn Faster Continuous Learning.
Husk is an equal opportunity employer and is committed to diversity and inclusion and welcomes all applicants regardless of age, disability, gender, marital status, pregnancy and maternity, race, or religion. Husk is committed to improving gender balance within its teams in Nigeria and globally. Female candidates are therefore highly encouraged to apply even if not all requirements are met.
Benefits
Husk offers flexible working conditions with employee benefits that are in line with global best practices. These include clear career growth planning, transparent annual review processes that are gender inclusive, maternity, and paternity leave, gender-inclusive workplace conditions, family health insurance, and frequent training to assist the employees to grow in and to the next roles. Husk does not believe in micromanagement and encourages its employees to have a healthy work-life balance hence giving them the freedom to manage their workload to be compatible with their life.
Job Description
JOB OPENING FOR IT SUPPORT
Position Name: IT Support
Division / Function: HR & Admin
Location of the Job: Abuja, Nigeria
Reports to: Manager, HR & Admin
Role Summary
Husk is seeking an experienced IT Administrator to join our growing team in Nigeria. The candidate should be adept in managing IT infrastructure, providing technical support, and ensuring the security and efficiency of our IT systems. Your role will involve overseeing networks, hardware, and software to maintain seamless operations. You will be the go-to person for IT-related issues and ensure that our systems support business objectives effectively. A strong problem-solving attitude and teamwork skills are essential for success in this role.
Key Responsibilities
General
Qualifications & Experience
Location:
This role is based in Abuja, Nigeria with travels across Husk Office locations
Salary
Negotiable based on experience.
Women candidates are encouraged to apply.
DISCLAIMER:
This description indicates the general nature and level of the qualifications and duties required of employees in this job classification, as well as the essential functions a person must be able to perform to do this job. It is not designed to be a comprehensive inventory of all duties and qualifications required of employees assigned to this job.
Husk Power Energy Systems and its subsidiaries are equal opportunity employers and make employment decisions on the basis of merit and business need. We hire without consideration of race, colour, religion, citizenship, political activity or affiliation, marital status, age, national origin, ancestry, disability, veteran status, sexual orientation, gender identity, gender expression, sex or gender, or any other basis protected by law.
Husk Power Systems (“Husk”) is an award-winning clean energy company serving rural India and Sub-Saharan Africa. In 2023, it was named “World’s Best Challenger Brand” in the energy industry and is a 3-time Global Cleantech 100 company. The company’s AI-powered rural energy platform provides 24/7 renewable power to rural households, commercial customers, institutions, and small factories. It also delivers a range of other products and services, including e-commerce and credit financing of branded appliances for home and commercial use, as well as community-based solutions for e-mobility and the agricultural value chain. Husk’s mission is to supercharge economic growth and social well-being in rural communities that are unserved and underserved.
Husk Values
Honesty and Integrity; Act with discipline and integral to your job; Respect each other; Respect Human rights within our responsibility and contractual obligations. Frugal Innovation, Quality and Reliability; Respect for environment, health, and safety. Excellence as an attitude; We shall align perception to a common understanding of performance rating and measures., We > I, Fail Fast and Learn Faster Continuous Learning.
Husk is an equal opportunity employer and is committed to diversity and inclusion and welcomes all applicants regardless of age, disability, gender, marital status, pregnancy and maternity, race, or religion. Husk is committed to improving gender balance within its teams in Nigeria and globally. Female candidates are therefore highly encouraged to apply even if not all requirements are met.
Benefits
Husk offers flexible working conditions with employee benefits that are in line with global best practices. These include clear career growth planning, transparent annual review processes that are gender inclusive, maternity, and paternity leave, gender-inclusive workplace conditions, family health insurance, and frequent training to assist the employees to grow in and to the next roles. Husk does not believe in micromanagement and encourages its employees to have a healthy work-life balance hence giving them the freedom to manage their workload to be compatible with their life.
Job Description
JOB OPENING FOR IT SUPPORT
Position Name: IT Support
Division / Function: HR & Admin
Location of the Job: Abuja, Nigeria
Reports to: Manager, HR & Admin
Role Summary
Husk is seeking an experienced IT Administrator to join our growing team in Nigeria. The candidate should be adept in managing IT infrastructure, providing technical support, and ensuring the security and efficiency of our IT systems. Your role will involve overseeing networks, hardware, and software to maintain seamless operations. You will be the go-to person for IT-related issues and ensure that our systems support business objectives effectively. A strong problem-solving attitude and teamwork skills are essential for success in this role.
Key Responsibilities
General
- Play a key role in managing and maintaining IT systems and network infrastructure to support business operations.
- Work closely with the IT Manager and other departments to ensure smooth system and network functionality.
- Support the optimization of IT and network activities to ensure best practices are implemented for efficiency.
- Assist in training and mentoring new employees on IT systems, network security, and best practices.
- Install, configure, and maintain IT hardware, software, and networks.
- Manage server configurations, data backups, and system security.
- Ensure proper functioning of IT equipment, including computers, printers, routers, and other peripherals.
- Monitor network performance and troubleshoot any issues to minimize downtime.
- Implement cybersecurity measures to protect company data, IT systems, and network infrastructure.
- Set up and maintain LAN/WAN infrastructure, including routers, switches, firewalls, and VPN connections.
- Monitor network security, troubleshoot connectivity issues, and optimize performance.
- Ensure secure and reliable internet and intranet connections for employees.
- Perform regular network assessments, upgrades, and maintenance.
- Collaborate with service providers and vendors for network-related troubleshooting and improvements.
- Provide technical support to employees, resolving IT and network-related issues promptly.
- Respond to and resolve help desk requests, ensuring minimal disruption to operations.
- Maintain up-to-date documentation of IT assets, network configurations, and troubleshooting procedures.
- Ensure proper installation and maintenance of business-critical software and applications.
- Assist in database management, ensuring data integrity and accessibility.
- Collaborate with external vendors for software procurement and maintenance.
- Enforce IT and network security policies, ensuring compliance with company standards.
- Conduct periodic system and network audits, risk assessments, and vulnerability testing.
- Educate employees on best practices for data security, IT usage, and network protection.
Qualifications & Experience
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Minimum of 3-5 years of experience in IT administration, system management, or a similar role.
- Strong knowledge of network administration, IT security, and troubleshooting methodologies.
- Experience with cloud computing, server management, and database administration is a plus.
- Proficiency in Windows, Linux, and other operating systems.
- Ability to work independently and collaboratively in a fast-paced environment.
- Excellent problem-solving skills and attention to detail.
Location:
This role is based in Abuja, Nigeria with travels across Husk Office locations
Salary
Negotiable based on experience.
Women candidates are encouraged to apply.
DISCLAIMER:
This description indicates the general nature and level of the qualifications and duties required of employees in this job classification, as well as the essential functions a person must be able to perform to do this job. It is not designed to be a comprehensive inventory of all duties and qualifications required of employees assigned to this job.
Husk Power Energy Systems and its subsidiaries are equal opportunity employers and make employment decisions on the basis of merit and business need. We hire without consideration of race, colour, religion, citizenship, political activity or affiliation, marital status, age, national origin, ancestry, disability, veteran status, sexual orientation, gender identity, gender expression, sex or gender, or any other basis protected by law.
