• Reconcile donor funding, giving platforms, pledges, and financial records; document and escalate discrepancies as needed.
• Work with Finance to resolve discrepancies between Salesforce and NetSuite.
• Update Salesforce donor records, pipelines, reports, dashboards, and mailing lists.
• Process and track weekly donor acknowledgments and tax letters.
• Complete assigned AMEX, Concur, and NetSuite transactions and reconciliations.

• Maintain accurate donor mailing lists and segmented campaign audiences.
• Prepare print-ready files and coordinate production schedules, proofs, vendor estimates, and mailing deadlines.
• Support direct-mail campaigns through completion.

• Organize and enter auction items into GoFundMe Pro, including item titles, descriptions, categories, starting bids, and Buy Now amounts.
• Coordinate internal review and approval of auction item information and make updates as needed.
• Assist with follow-up for outstanding auction items and documentation.
• Create gift certificates for auction items as needed.
• Provide additional administrative support for Hands Across Borders planning and execution.

• Prepare travel itineraries, participant trackers, briefing materials, logistics files, and post-travel reconciliation materials.
• Maintain contracts, vendor records, invoices, due-diligence documentation, and renewal/deliverable trackers.
• Maintain organized SharePoint files, SOPs, templates, and action-item trackers.
• Provide responsive coverage of shared inboxes and assist with other administrative needs as assigned.

• High School Diploma required, College degree preferred.
• Strong organization and attention to detail.
• Ability to manage multiple tasks and deadlines with limited supervision.
• Strong Excel and general Microsoft 365 skills.
• Experience with Salesforce or another CRM preferred, but not required.
• Experience with NetSuite, Concur, GoFundMe Pro/Classy, or similar systems is helpful but not required.
• Comfortable working with financial records and identifying and following up on discrepancies.
• Strong written communication and follow-through.
• Prior administrative, fundraising operations, nonprofit, event, or finance support experience preferred.

Global Communities’ Commitment

Global Communities positively welcomes and seeks applications from all sections of society. We are committed to a work environment that respects the dignity and worth of everyone and offers equal opportunity. All qualified applicants will receive consideration for employment.

Global Communities holds strict safeguarding principles and has a zero-tolerance policy for conduct of sexual exploitation, abuse, and harassment. In the process of recruitment, selection, and appointment, Global Communities will conduct robust reference and background screening checks, including international vetting as a signatory of the Global Misconduct Disclosure Scheme, to ensure children and vulnerable adults are safeguarded and abuse is prevented. The incumbent is required to carry out their duties in accordance with Global Communities’ Safeguarding policy and Standards of Conduct.