Field Inventory Officer

Job Title: Field Inventory Officer

Department: Operations & Product

Reporting line: Field Inventory Specialist

Location: Lusaka

Job Grade: Hay Level 11

About ENGIE Energy Access

ENGIE Energy Access is the leading Pay-As-You-Go (PAYGo) and mini-grids solutions provider in Africa. The company develops innovative, off-grid solar solutions for homes, public services and businesses, enabling customers and distribution partners access to clean, affordable energy. The PAYGO solar home systems are financed through affordable instalments from $0.19 per day and the mini-grids foster economic development by enabling electrical productive use and triggering business opportunities for entrepreneurs in rural communities. With over 1,800 employees, operations in nine countries across Africa (Benin, Côte d’Ivoire, Kenya, Mozambique, Nigeria, Rwanda, Tanzania, Uganda and Zambia), over 1.9 million customers and more than 9 million lives impacted so far, ENGIE Energy Access aims to impact 20 million lives across Africa by 2025.

www.engie-energyaccess.com

www.linkedin.com/company/engie-africa

Job Purpose/Mission:

Reporting to the Field Inventory Specialist, the Inventory Officer ensures accurate stock management and control at service centers. The primary duties include:

Key Responsibilities

Inventory Management

• Implement stock management and control procedures to minimize shrinkage.
• Conduct monthly remote or in-person stock audits of Service Centers according to approved procedures, as needed.
• Execute monthly absent kit searches as per approved procedures. Distribute absent kit search serials on the 10th of every month.
• Analyze the results of absent kit searches and submit the report to the Field Inventory Specialist on the first working day of each month.
• Recommend improvements and address observed issues.
• Review SCO audits and provide reports to the Field Inventory Specialist by the first working day of each month.
• Perform accurate counts and reconciliation of service center stock, and submit results to the Field Inventory Specialist. Reconcile service center handovers and report any discrepancies.
• Provide support and training to the SCO and Sales teams on stock management.
• Identify team members struggling with stock management and report them to the Field Inventory Specialist for additional support.
• Investigate and resolve all field inventory stock issues in consultation with the Field Inventory Specialist.

Reporting

• Accurately record monthly missing kits on the deduction trackers for both Service Centers and Sales teams.
• Submit a monthly shrinkage report to the Field Inventory Specialist and the Finance department.
• Provide a monthly sales and swap report to the Field Inventory Specialist and Finance department.
• Reconcile all deliveries with the Warehouse logistics team and share the delivery report with the Field Inventory Specialist.
• Conduct comprehensive monthly stock reconciliations by accounting for all stock movements (sales, swaps, deliveries, returns) and report the closing balance to the Field Inventory Specialist and Finance department.
• Reconcile and report all recovered missing kits within the month.
• Proactively contribute to enhancing inventory management processes, safety, and security of kits assigned to Agents and Service Centers.
• Perform other tasks as required by your supervisor or management.

Knowledge and skills

Experience:

• At least 1 years of experience in the same or similar role
• Self-motivated and ability to work in teams and independently
• Strong written and verbal communications skills (English)
• Attention to detail
• Professional work ethic and demeanor
• Previous experience in team management or cross-departmental collaboration desirable

Qualifications:

• Minimum diploma or equivalent in accounting or other business-related courses

Language(s):

• English

Technology:

• Computer skills - basic proficiency with email programs, Microsoft applications etc.

ENGIE is an equal opportunity employer, promoting diversity and committed to creating an inclusive environment for all. All applications are screened based on business needs, job requirements and individual qualifications, without any regard to origin, age, name, sexual identity, orientation or preference, religion, marital status, health, disability, political opinions, union involvement or citizenship. Our differences are our strengths!