About the Role

The Sales Team Lead will lead and oversee sales operations at EarthEnable Kenya by driving revenue growth, achieving sales targets, and expanding the organization’s market presence. The role is responsible for managing sales teams, developing and executing sales strategies, strengthening customer relationships, and identifying new business opportunities.

The role requires strong leadership, strategic thinking, and excellent communication skills, with the ability to work closely with branch teams to deliver sustainable business growth and exceptional customer service.

Key Responsibilities

Team Leadership & Supervision:

• Lead and manage a team of Customer Sales Officers,

ensuring effective supervision of Sales Agents within your

designated region or area.

• Provide coaching, mentorship, and support to the Customer

Sales Officers to ensure consistent performance and

professional growth.

• Set clear and achievable performance goals for the sales

team, ensuring alignment with overall company objectives and

Strategies.

Sales Strategy & Execution:

• Collaborate with the Branch Manager to implement sales

strategies that promote EarthEnable’s products, such as

earthen flooring and plastering solutions, to a targeted

market.

• Support the creation of regional sales campaigns and ensure

the effective execution of promotional activities in line with

the broader company strategy

• Adapt sales approaches based on feedback from Customer

Sales Officers and the market to meet evolving customer

needs and competitive landscapes.

Sales Monitoring & Reporting:

• Monitor sales activities within your team, ensuring that

individual and collective targets are met or exceeded.

• Review sales performance reports from Customer Sales

Officers regularly, providing insights to the Branch Manager

and recommending any adjustments to achieve better results.

• Maintain regular communication with the Branch Manager by

reporting progress, identifying challenges, and suggesting

potential solutions to optimize team performance.

Customer Relationship Management:

• Ensure that Customer Sales Officers maintain excellent

relationships with clients and key accounts, ensuring high

customer satisfaction.

• Address any customer issues or challenges that require

intervention, escalating matters to the Branch Manager when

necessary.

• Build and foster strong connections with clients, local

contractors, and other industry stakeholders in the region.

Training & Development:

• Identify specific training needs for the Customer Sale Officers

and collaborate with the Branch Manager to organize relevant

training programs.

• Support a learning-focused environment by encouraging

continuous improvement in sales techniques, product

knowledge, and customer service excellence.

Collaboration with Other Departments:

• Coordinate with the Operations teams to ensure timely

product deliveries that align with sales activities.

• Work with the finance department to ensure smooth invoicing,

payment processing, and credit management for customers in

your designated region.

Other Duties

• Perform any other tasks as may be assigned by your supervisor or EarthEnable management from time to time, in line with your role and capabilities

Required Qualifications & Key Capabilities

• At least a Diploma in Business Administration, Marketing, Sales, or a related field.
• Professional qualifications in Sales or Marketing are an added advantage.
• Minimum of 3 years’ experience in sales, with at least 2 years in a supervisory role.
• Experience managing multi-branch or field sales teams.
• Experience in the construction, housing, manufacturing, FMCG, or related sector is an added advantage.