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Call Center Quality Assurance (QA) Officer

Earth Enable

Earth Enable

Jinja, Uganda
Posted on May 2, 2025

We are hiring a Call Center Quality Assurance Officer to join EarthEnable's growing QA team. This role focuses on gathering truthful, unbiased feedback from clients after service delivery, not to make a sale, but to verify impact, detect issues, and strengthen trust.

As a Call Center Quality Assurance Officer, you will conduct post-installation calls, track how our products perform over time, and identify both problems and opportunities for improvement. You will play a key role in ensuring that EarthEnable delivers not just a floor, plaster or paint, but a long-term promise of better living conditions.

Earth Enable is an equal opportunity employer.