Zonal Business Manager - Coastal Zone
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Job Description
Position Description
The job holder will be a business leader managing a designated area with the key responsibility of ensuring zonal profitable growth, attainment of sales revenue through planning, execution and management of a team. This will entail consistently achieving set sales targets and growth plans for the region, building strategic relationships that will deliver a pipeline of sales growth. Oversees zonal OPEX costs and responsible for developing an effective team.
Lead in the formulation of the tactical sales strategy, business plans implementation programs & budgets within designated zones.
Provide leadership and optimization in Route to Market (RTM) & Distributor development design and development aimed to deliver numeric distribution growth and increase sales revenue.
Oversee the Zonal OPEX management focusing on optimising key cost drivers and delivering profitability.
Champion the Customer Experience agenda within the zone to deliver top of class experience on the after sales touchpoints.
Champion brand and trade visibility within the region through excellent trade marketing execution & relationship management.
Market intelligence – be the go-to person on the zonal market insights and develop strategy to counter competition growth and maintain/improve market share.
Engage & manage staff performance, capability & capacity development through coaching & field accompaniments.
KPIs
Deliver within the set sales targets (monthly and quarterly) on PAYGO and Portable portfolio
Growth of active distributor network
Optimized Sales Headcount (numbers are active and within approved budget forecasts)
Zonal Net Promoter Score
Zonal OPEX Utilization and Profitability
Zonal delinquency trending (have a positive outflow/inflow)
Zonal stock management – variance analysis
Requirements
Minimum degree in a business field acquired from a reputable university
Minimum of 4-5 years hands on experience in managerial job in Service or FMCG/renewable energy/ Telco industry within a specific territory – a proper understanding of a particular territory (having worked there) will be an added advantage
Demonstrated ability of developing and leading a sales team that exceeds expectations
Proven track record of hitting and exceeding targets and building partnerships
Demonstrate problem solving capability – ability to create win-win situations while deriving desired numbers and outcomes
Commercial acumen – demonstrate ability to build business concepts from ambiguity and deploy within short periods of time to achieve high level of success
Willingness to spend an average of 4 days a week in the field
A valid Tanzanian driving license
Strong mindset for continuous improvement and meeting or exceeding expectations and able to demonstrate complete discretion and confidentiality
Passion for social enterprise, development of people and environmental benefits