Position Description

The role holder plays a crucial role in supporting the Human Resources department by performing various administrative and clerical tasks. The individual effectively manages HR-related processes, maintains accurate records, and provides HR/business assistance to employees.

R&Rs

Administrative Support:

• Assist in maintaining employee records, both in physical files and electronic databases.
  

• Prepare and update HR documents, such as offer letters, contracts, and policies.
  

• Handle routine HR correspondences
  

• Organize and schedule meetings, interviews, and training sessions as required.
  

• Assist in general office and facilities administration i.e., facilities maintenance, offices consumables purchase and distribution, fleet management etc
  

Recruitment and Onboarding:

• Assist in posting job openings on various job boards and the company's careers page.
  

• Screen resumes and applications to identify suitable candidates.
  

• Coordinate interview schedules and communicate with candidates throughout the process.
  

• Assist in new employee onboarding, including preparing orientation materials, conducting paperwork processing, and facilitating orientation sessions.
  

Employee Relations:

• Address employee inquiries regarding HR policies, procedures, and benefits.
  

• Maintain communication channels to foster positive employee relations and address concerns promptly.
  

• Assist in the implementation of employee engagement initiatives, team-building activities, and recognition programs.
  

• Coordinate disciplinary processes and procedures
  

Benefits and Compensation:

• Assist in the administration of employee benefits programs, including health insurance, workman’s compensation, etc
  

• Maintain accurate records of employee leave
  

• Support the annual performance review process by collecting and organizing performance evaluation data.
  

Compliance and Documentation:

• Ensure compliance with employment laws and internal processes and procedures
  

• Assist in preparing reports and data for audits, compliance reviews, and surveys.
  

• Maintain confidentiality of sensitive HR information and records.
  

Data Management:

• Update and maintain HR databases with accurate employee information, ensuring data integrity.
  

• Generate reports and analytics on HR metrics as needed.
  

Country Health & Safety Initiative:

• Working with the head of HR, assist in the implementation of workplace safety and health programs and ESG initiatives, including tracking and posting OSHA-required data and filing reports.
  

KPIs

• HR Related OPEX
  

• Culture and Engagement
  

• Talent Management
  

• Employee Engagement
  

• Admin support
  

Requirements

• Bachelor’s degree in Human Resource Management, Industrial Psychology, Business Studies or Social Sciences from a recognized university
  

• Higher National Diploma in Human Resources Management or related field will be an added advantage.
  

• At least 3 years’ progressive work experience in similar positions with related responsibilities
  

• Practical experience in implementing strategies for managing performance, motivation, and change
  

• Familiarity with the National and International Labor Laws
  

• Multitask oriented, organized, set priorities and meets deadlines
  

• Strong mindset for continuous improvement and meeting or exceeding expectations and able to demonstrate complete discretion and confidentiality,
  

• Excellent organizational and time-management skills,
  

• Passion for social enterprise, development of people and environmental benefits.