Technical support officer performs the testing, monitoring, installation and troubleshooting of all SKUs for L4 analysis

• Carry out investigations and report all installation issues (IMAX AND TV) reported by other parties.
  
• Execute major wrong material , equipment and cable fault repair work for operations and maintenance.
  
• Follow frameworks and guidelines for IMAX.
  
• Review event summary reports and share update on disturbance on event information.
  
• Perform scheduled checks on Power Quality check on System and the communication result.
  
• Perform network support services for customers and installers in the regions.
  
• Integrate distributed generation sources with the grid.
  
• Supports on-the-job training programmes for staff and installers to develop their capabilities.