Regional Trainer - Lake Zone
d.light
This job is no longer accepting applications
See open jobs at d.light.See open jobs similar to "Regional Trainer - Lake Zone" Shortlist.Job Description
Position Description
The jobholder will be responsible for building, developing, and delivering training programs for d.light at regional level. Provides the sales teams with the training resources and tools to improve performance and deliver customer satisfaction whilst adhering to the d.light mission and core values of the business.
Responsibilities
Responsible for conducting regular training needs analysis in order to determine the most relevant and cost-effective training solutions for sales teams and the Service Center team that will improve knowledge, skills, and in turn business performance.
Works with the National Training Manager and Zonal Business Manager to identify the training requirements tailored to the business needs and individual Personal Development Program. Determines the priorities and plans a 6-month rolling cycle to create a regional training calendar.
Contributes to the design, development, and production of training materials, documents, and manuals to ensure consistency, quality of content and delivery that meets the specific needs of the regional training program.
Provides coaching and development to the sales and service center staff to ensure effective implementation of all new and existing field and classroom-based training programs.
Assists with the induction and training of new regional staff; works with the Zonal Business Manager to ensure quality standards are met, identifies any immediate training needs, and provides the appropriate training.
Evaluate and review training materials and tools utilized in the regions. Updates training materials as appropriate to ensure maximum effectiveness.
Works closely with the Zonal Business Managers to ensure thorough implementation and evaluation of the training programs.
Requirements
Desired Skills and Experience
Diploma or Bachelor’s degree in sales and marketing field, acquired from a reputable university
2 – 3 years of relevant experience
Experience in designing, developing, and delivering training programs
Experience in conducting training needs analysis
Excellent presentation and facilitation skills
Excellent written and verbal communication in both Swahili & English
Required to work out in the field, therefore significant travel requirement
Ability to build relationships with internal and external partners
Ability to use MS office applications – PowerPoint, Word, Excel, and Outlook
Well-developed coaching skills
Excellent organizational skills
Flexible and adaptable approach
This job is no longer accepting applications
See open jobs at d.light.See open jobs similar to "Regional Trainer - Lake Zone" Shortlist.