Business Development Specialist Performance Material _Foam NWA
BASF
For our entity in Morocco, we are looking for a Business Developement Specialist Performance Materials _Foam NWA to join our sales team.
The position will be based in Tangier, Morocco.
Role Summary :
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- Customer Account management across designated industries/ applications
- Identify sales opportunities in designated geographies and industries.
- Hunting for new business opportunities in designated geography
- Provide basic PU technical support to local customers and assist the marketing and technical team understanding customer needs.
- Update and manage customer documents & contracts using designated digital tools.
- Drives relationship management with customers (all levels, all functions)
Key Relationships :
Internal
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- Service functions- Order Management, Supply chain, CRM team, Legal Department
- Commercial team, Marketing & Communications team
- Technical Development, Technical Service
- Product management team
- Segment marketing team
External
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- PM customers, potential customers, Distributors
- Industry bodies and associations
Key Responsibilities, Tasks and Activities:
- Leverage relationships with industry bodies and government- departments for promoting PM’s product and service offering
- Assume responsibility acting as a first point of contact for BASF PM in designated industries.
- Take ownership of all business aspects of assigned customers ensuring all customers and activities are documented on provided platforms such as- Salesforce, LIVE, etc.
- Lead Sales and pricing negotiations within areas of responsibility
- Manage the order to cash process for all customers of responsibility.
- Handle customer complaints and coordinate solutions with affected operational and/or functional units
- Drive relationship Management (All levels and functions)
- Collect relevant market Intelligence and report on market trends
- Report with an acceptable level of technical proficiency
- Accurate and on-time reporting (e.g., monthly report, visit reports, forecast, market data, opportunity pipeline, etc.)
- Participate in Commercial exchange meetings on a European level.
- Manage relationships both internally and externally for the good of the business.
- Coordinate and communicate relevant commercial matter directly with Head of Sales including opportunities for X-BU selling.
- Develop business plans and execution strategies for targeted opportunities.
- Developing and managing pipeline projects identified for future sales.
- Demonstrate the ability to identify new business opportunities for business growth.
- Adhere to and comply with all BASF guidelines and procedures
- Actively represent BASF Group interests and act as a role model with regards to Compliance and Code of conduct, ensure adherence to legal regulations and the company’s internal guidelines as well CORE values and principles
- Participate in industry events and expos to help build relationships and identify new opportunities, risks, and emerging trends for the company.
Key performance indicators :
• Self-development
• Achieve annual sales revenue, volume, and margin targets as per the sales plan.
• Grow the business within the targeted industries by achieving Business Development Targets.
• Establish and maintain a well-established project pipeline required for future sales growth.
• Embrace and meaningfully contribute to PM growth plans
• Satisfactorily act as Regional Coordinator for assigned industries.
• Demonstrate pro-active planning of customer projects with tools provided, including documentation of customer updates and visits- Sales Force
• Contribute actively to Monthly & quarterly business meetings and Industry Reports
• Demonstrate behaviour according to the Global Competencies agreed below
Qualification & Experience :
• Tertiary qualification in relevant field (Engineering, Chemistry degree, Marketing or similar degree).
• At least 5 years’ experience in related field
• Strong communication skills in English and French.
• Driver’s License (Obligatory).
• Willingness and ability to travel Locally and Internationally
Skills :
• Efficient ‘farming’ capabilities for maintaining existing or established business.
• Hunting skills for identifying growth and/or business development opportunities
• Customer value adding concept and product benefits concept.
• Negotiating and sales closing skills
• Technical knowledge of relevant products and customers processing/manufacturing plant
• Pricing management
• Forecasting
• Organisation and Prioritisation of activities
• Ability to perform under pressure, independently & as an integral member of a team Marketing strategies.
• Market intelligence
• Business Negotiation
• Soft skills- Microsoft Office, Presentation Skills
• Excellent written and verbal communication
What we offer:
Responsibility from day one in a challenging work environment and on-the-job training as part of a committed team.
Competitive compensation including attractive benefits as well as excellent career opportunities in an international company.