Service Delivery Coordinator
Baker Hughes
Do you want to join a team that provides high-quality service to customers?
Do you love collaborating with teams to solve complex problems?
Join our innovative Drilling and Completion Fluids (DCF) team
Our Drilling and Completion Fluids business provides intelligent, connected technologies to support, monitor and control drilling processes. We provide innovative solutions across multiple geographies. Providing customers with the excellent solutions needed to reliably and efficiently improve their operations.
Partner with the best
The Service Delivery Coordinator will ensure that Baker Hughes maximizes its short and long-term revenue and profit opportunities. Ensure flawless execution, on-time delivery, and contract adherence. Will coordinate job activities to ensure execution in line with customer expectations and contract terms and conditions.
As a Service Delivery Coordinator, you will be responsible for:
- Applying Health, Safety and Environment standards and procedures in all situations to ensure compliance is maintained.
- Conducting all activities in line with our non-negotiables, applicable processes, and cultural pillars.
- Planning, coordinating, and monitoring all job activities outlined in MTJC across organizational boundaries.
- Handling the scheduling and dispatching of resources in line with job requirements to provide effective support.
- Managing client relationships through being the primary contact for job preparation, execution, and closeout.
- Ensuring prompt escalation of issues that can impact service delivery to ensure delivery of clients’ objectives.
- Ensuring assigned contracts and quotes are fully understood, and invoices are correctly issued to prevent revenue leakage.
Fuel your passion
To be successful in this role, you will:
- Have a bachelor’s degree from an accredited university or college (or a high school diploma / GED with equivalent work experience).
- Demonstrate effective communication, interpersonal and leadership skills with the ability to influence others and lead teams.
- Have the ability to manage multiple projects and deadlines.
- Have strong leadership capabilities and the ability to manage and coordinate field personnel.
- Be successful at building relationships and collaborating to resolve problems.
Work in a way that works for you
We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
- Working flexible hours - flexing the times you work in the day
Working with us
Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.
Working for you
Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:
- Contemporary work-life balance policies and wellbeing activities
- Comprehensive private medical care options
- Safety net of life insurance and disability programs
- Tailored financial programs
- Education Assistance
- Generous Parental Leave
- Mental Health resources, Virtual Therapy Programs
- Dependent and PartnersCare
- Pet Insurance
- Additional elected or voluntary benefits
Join Us:
Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
