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HRSS Subject Matter Expert - MENATI

Baker Hughes

Baker Hughes

Posted 6+ months ago

Do you wish to be apart of a successful Human Capital & Technology team?

Are you passionate about Human Resource Operations?

Join our Human Capital & Technology Team

Our Human Capital & Technology Team provides HR support for client group Leaders, Managers and Employees on organizational and employee matters, as well as coaching, HR process expertise and other general HR activities.

Partner with the best

As a HRSS Subject Matter Expert, you'll work closely with Global HR Delivery centers team. You'll be the subject matter expert within the HR Shared Services (HRSS) organisation with an in-depth knowledge of MENATI HR services especially offboarding processes.

As a HRSS Subject Matter Expert, you will be responsible for:

  • Demonstrating high proficiency in HR processes, policies, and standard operating procedures.

  • Managing cases/requests and focusing on more complex requests.

  • Implementing continuous improvement initiatives for processes and team efficiency.

  • Providing excellent customer service support on HR related activities. Ensure consistent and reliable service for customers.

  • Developing effective relationships with stakeholders through strong interpersonal skills and proactive communication.

  • Leading team as a delegate in the absence of the Team Lead.

  • Identifying team training needs & train team members on subjects not covered by day-to-day operations.

  • Updating process documentations and instil discipline within team to utilize the documents and adhere to changes.

  • Supporting Data Integrity initiatives in all HR Systems and ensure compliance.

  • Driving Baker Hughes high standards of ethics and compliance within the team

Fuel your passion

To be successful in this role you will:

  • 2 years’ experience as HR Services Specialist within Baker Hughes or 3 years externally.

  • Extensive knowledge of region HRSS processes.

  • Experience in managing a variety of stakeholders in a fast-paced environment.

  • Demonstrated ability in handling sensitive situations and maintaining a high degree of confidentiality.

  • Thrives in ambiguous and multicultural environment.

  • Experience in conducting training to team members,

  • Creative problem-solving skills

  • Knowledge of ServiceNow, Workday systems and other essential tool

  • Working hours: 12pm - 9pm KL time (Sunday to Thursday)

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

  • Occasionally remote working from home or another work location

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

  • Contemporary work-life balance policies and wellbeing activities

  • Comprehensive private medical care options

  • Safety net of life insurance and disability programs

  • Tailored financial programs

  • Additional elected or voluntary benefits

About Us:
We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner and more efficient for people and the planet.

Join Us:
Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let’s come together and take energy forward.

Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.