Responsibilities

• Manage and optimize all processes associated with the successful operation and impact of the SDR function

• Oversee SDR team metrics, maintain and optimize performance dashboard, report on performance versus goals

• Activate and operationalize the SDR team toward quarterly focus areas in alignment with commercial and business needs and priorities

• Monitor and balance workload across the team ensuring effective use of resources to achieve team objectives

• Lead regular team meetings and maintain consistent connection with individual SDRs globally to ensure alignment and clarity on priorities, campaigns, progress toward goals, etc.

• Align with Marketing and Sales to ensure effective lead management and assignment, qualification, hand off to Sales Managers, and conversion tracking through the funnel

• Act as Administrator for technology platforms and tools, ensuring most efficient and effective use across team

• Facilitate the creation of outreach sequences (email templates, scripts, etc.); track effectiveness, test and measure and continuously optimize

• Facilitate and coordinate onboarding, training, and enablement for SDR team

• Ensure team SharePoint site is maintained and updated

• Work closely with Sales and Commercial Marketing Director to identify areas of improvement for the SDR team

Required Qualifications

• Bachelor’s degree

• Minimum 2 years in Sales, Commercial, Customer Service, or Marketing roles with experience in operations or management

• Experience with Salesforce CRM platform and proficient with other sales automation tools, such as Outreach

Desired Characteristics

• Experience with Power BI preferred

• Ability to balance troubleshooting and finding solutions to day-to-day issues while monitoring and driving achievement of overarching goals

• Ability to effectively coordinate cross-functionally with stakeholders globally

• Ability to listen and collaborate with SDRs and provide the infrastructure and support they need in order to meet their individual KPIs

• Ability and passion for providing guidance and mentorship to the team, and create a culture of teamwork and excellence

• Ability to understand key performance indicators (KPIs), create, interpret, and present performance reports, and deliver insights to drive improvement

• Understanding of ideal customer profiles, personas, and the concept of targeting and tailoring messaging accordingly

Baker Hughes, sus subsidiarias, afiliadas, empresas controladoras y casa matriz (de manera conjunta la "Compañía"), reiteran que nunca han solicitado, no solicitan ni solicitarán ningún tipo de pago para aplicar a las vacantes publicadas por la Compañía, ni durante sus procesos de selección. Por lo tanto, antes de aplicar a cualquier vacante o iniciar un proceso de solicitud de empleo, debe cerciorarse de hacerlo a través de los canales de comunicación oficiales que se mencionan a continuación www.bakerhughes.com/careers. Si usted recibe algún tipo de oferta laboral o es contactado por un canal diferente a los mencionados, y es requerido para realizar algún tipo de pago, por favor, repórtelo al siguiente correo bakerhughes.ombuds@bakerhughes.com.