Would you like the opportunity to work as a Service Delivery Coordinator?

Do you enjoy working within a team that provides a high-quality of service to customers?

Join our successful team!

Our Oilfield & Industrial Chemicals (OIC) business provides technologies to monitor and control our customers’ energy extraction assets. Our team provides technical expertise to meet client expectations. We provide customers with the peace of mind needed to reliably and efficiently improve their operations.

Partner with the best

A Service Delivery Coordinator , you will ensure flawless execution, on-time delivery, and contract adherence. You’ll ensure that Baker Hughes maximizes its short- and long-term revenue and profit opportunities. You’ll coordinate job activities to ensure execution in line with customer expectations and contract terms and conditions.

You will be responsible for:

• Acting as primary contact for our client to oversee and manage job preparation, execution and close out-reporting.
• Managing performance of chemical applications in accordance with agreed KPIs and reporting criteria.
• Managing HSSE risks related to the deployment and handling of chemicals, activated carbons, solids and catalyst
• Ensuring stock, inventory, product availability and supply continuity at maintained level to support our clients requirements (security of supply).
• Performing operational reporting on a daily, weekly, monthly and quarterly basis.
• Ensuring the assigned contracts/quotes are fully understood and capitalized upon.
• Coordinating and monitoring all activities in managing the Job Cycle across organizational boundaries, including engagement with third party supply chain partners.
• Coordinating and supervising activities of service or technical personnel via personnel assignments, job or project management, administration and technical support.

Fuel your passion

To be successful in this role you will:

• Have a Bachelor study in Chemical Engineering, Science or related fields.
• Have minimum 5 years of working experience in upstream oil and gas operations.
• Have demonstrated relevant experience of supervision in coordinating operations and service delivery.
• Have experience in a customer facing role.
• Have excellent written and oral communication skills in English and French language.
• Have proven ability to troubleshoot equipment failures & operational failures in order to find solutions to restore operations for our customers.
• Have excellent project management skills.

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too.

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

• Contemporary work-life balance policies and wellbeing activities
• Comprehensive private medical care options
• Safety net of life insurance and disability programs
• Tailored financial programs
• Additional elected or voluntary benefits