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Product Service Engineer

Baker Hughes

Baker Hughes

Posted on Friday, May 24, 2024

Are you a Service Engineer looking for an interesting and inspiring opportunity?

Do you love working in collaborative teams and solving technical problems?

Join our successful team!

Our Industrial and Energy Technology (IET) operates across 120 countries and serves the entire energy value-chain and industrial sector. We hold an extensive portfolio of rotating equipment, process flow, transmission technology and lifecycle services. Our Engineering Transformation team work to improve the quality of our Engineering processes.

Partner with the best

As a Product Service Engineer, you'll play a vital role with our customers. You will be dedicated to the our Rotating Equipment. You will be particularly focused on Turbomachinery Rotating Equipment (Aeroderivative and Heavy Duty Gas Turbines, Axial and Centrifugal Compressors).

As a Product Service Engineer, you will be responsible for:

· Handling the responsiveness and timeliness metrics for Customer Claim Management cases in the area of responsibility

· Leading troubleshooting and initiatives with broad scope and high impact to the business. Investigates technical issues and define the recovery strategy

· Coordinating multifunctional teams to deliver root cause failure analyses (RCA), in deep cooperation with BH iCenter M&D team

· Providing technical support to site team during plant outages and follow up the implementation phase, supporting the responsible functions

· Keeping Professional within own technical specialty for new products introduction activity, performance improvements, cost reductions and problem resolutions

· Defining the execution plan and manages issues, in agreement with the overall strategy of Product Service and Services Engineering

Fuel your passion

To be successful in this role you will:

· Have a Bachelor of Science in Engineering

· Have 5+ years experience in Aeroderivative/Heavy Duty Gas turbine (Axial or Centrifugal Compressor) design, manufacturing, repair or product service

· Have 3+ years field experience in Turbomachinery Rotating Equipment, and/or Troubleshooting role is an advantage

· Have good knowledge of vibration analysis and troubleshooting, basic thermodynamic and performances calculation

· Be able to read project drawings, design specification, update as running, read and interpret datasheet and BoM

· Have fluency in English language

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

· Working flexible hours - flexing the times when you work in the day to help you fit in everything in and work when you are the most productive

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

· Contemporary work-life balance policies and wellbeing activities

· Comprehensive private medical care options

· Safety net of life insurance and disability programs

· Tailored financial programs

· Additional elected or voluntary benefits

About Us:
We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner and more efficient for people and the planet.

Join Us:
Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let’s come together and take energy forward.

Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.