Job Title: Head of IT & Infrastructure

Location: Nairobi

Reports To: CTO

About Us:

ARC Ride is at the forefront of the e-mobility revolution sweeping across Africa,

leading the charge to enable the mass adoption of Affordable, Reliable, and

Clean transportation. This is based on our market-leading battery-as-a-service

(BaaS) infrastructure solution that is driving the transition to clean two and

three wheel mobility systems in Africa.

The Role:

As Head of IT & Infrastructure, you’ll own the company’s IT architecture,

infrastructure, and system security, ensuring our systems operate smoothly and

securely at scale. This role combines strategic planning with hands-on

leadership to ensure our technology environment supports business growth,

operational efficiency, and innovation.

Please note this role requires the candidate to be onsite at our headquarters

in Nairobi.

What You’ll Do:

● Define and execute the IT & infrastructure strategy to support rapid growth.

● Build, lead, and inspire a high-performing IT team.

● Manage cloud and on-premises infrastructure, networks, servers, and

endpoints.

● Ensure high availability, reliability, and security of systems.

● Lead IT projects, including cloud migrations, system upgrades, and new

technology adoption.

● Oversee cybersecurity, data protection, and compliance with relevant

regulations.

Develop, implement, and enforce IT policies and best practices, including

security protocols, acceptable use, backup and recovery, and system

maintenance standards.

● Provide oversight for general IT support functions, including helpdesk,

troubleshooting, and hardware/software maintenance.

● Collaborate with business and product teams to implement technology

solutions that drive real-world impact.

● Stay ahead of trends in IT infrastructure, cloud, and security technologies.

What We’re Looking For:

● 8+ years in IT management or infrastructure, with 3+ years in leadership.

● Bachelor’s or Master’s degree/PhD in Computer Science, Information

Technology, or a related field. Advanced degrees are a plus. Significant

industry experience may be considered in place of a degree.

● Proven experience scaling IT systems in a fast-growing company.

● Strong expertise in cloud platforms (GCP, AWS, Azure), networking, servers,

and virtualization.

● Hands-on knowledge of cybersecurity best practices and IT compliance

requirements.

● Excellent problem-solving, project management, and communication skills.

● Passion for building reliable, scalable technology systems.

● Experience overseeing general IT support functions (helpdesk,

troubleshooting, hardware/software maintenance) is a plus.

● Advanced/technical English required. French or Mandarin would be a plus.

● Attentive to detail.

Why Join Us:

● Join us at an exciting time as we scale rapidly in the renewable mobility

space.

● Work in a fast-growing, innovative startup where your IT strategy and

solutions have immediate, visible impact.

● Be part of a mission-driven team committed to cleaner cities and greener

transportation.

• ● Competitive salary with opportunity to grow and make a real impact.