About Ampersand

Ampersand is Africa’s e-mobility pioneer. Ampersand provides electric motorcycles and charging infrastructure (battery swap stations), uniquely tailored to serve half of Africa’s road fleet: Commercial motorcycle taxi and delivery drivers. Moto taxis are a primary means of public transport in African cities, and it is estimated that these drivers spend >$6Bn p.a. on gasoline in East Africa alone. Ampersand has developed an electric solution that is more powerful, fun to drive, and more cost-effective than the incumbent. Ampersand drivers routinely earn over 30% more income by going electric.

The company started in Kigali, Rwanda and expanded into Nairobi, Kenya in 2022. Today it has over 10,000 e-motorcycles on the road and 58 battery swap stations across the two countries. Ampersand is leading the market in quality and affordable tech, customer traction, and operational systems. The Ampersand team consists of 500+ staff drawn from diverse backgrounds and is working hard to see all 5 million taxi motorbikes in East Africa become electric by 2030. Ampersand is rapidly scaling its operations and is looking for innovative professionals who are passionate about clean energy and environmental impact to lead and contribute to our rapid growth.

Ampersand is a company that values innovation, creativity, and continuous improvement. It seeks people who are proactive problem solvers to drive results. Ampersand promotes leadership within the organization and is a place where you can grow your career as you work with some of the brightest and hard-working individuals in East Africa.

Our Values

• Customer-centric Everyday: We prioritize our customers daily, tailoring solutions to exceed expectations.
• Challenge The Status Quo Through Innovation: Our dedicated teams constantly challenge the status quo, driving innovation to enhance customer experiences and deliver solutions that go beyond expectations
• Love Solving Problems Together: Internal collaboration is our approach; we thrive on solving challenges alongside our customers.
• Stay Agile: We stay agile to swiftly meet dynamic customer needs and adapt to a changing landscape.
• Driven By People And Planet: Beyond business, we're committed to people and the planet, ensuring a positive impact.

About the role

The HR officer will provide essential support in the day-to-day functions of the HR department. This role involves a variety of HR-related duties, including recruitment support, employee record maintenance, payroll processing, and providing general administrative assistance to ensure the smooth operation of the HR department.

Key Responsibilities:

• Maintaining Employee Records:
  • Accurately maintain and update employee records in both digital and physical formats
  • Ensure all employee records are securely stored, easily accessible for authorized personnel, and compliant with data protection regulations.
• Ensuring Proper Onboarding and Offboarding of Staff
  • Conduct proper onboarding of new staff and ensure all necessary documents are signed and filed appropriately
  • Coordinate with the IT and Health & Safety departments to ensure that employees receive the PPE & tool kit required for their roles.
  • Conduct offboarding processes, including exit interviews, handover notes, clearance forms, and system access revocations
• Payroll & Benefits Administration
  • Process monthly payroll updates, verifying overtime, leave balances, allowances, and statutory deductions.
  • Manage the enrollment, renewal, and removal of eligible employees from medical insurance and statutory benefit programs.
• Ensuring the Smooth Operation of the HR Department:
  • Provide day-to-day administrative support to ensure the HR department runs efficiently
  • Coordinate HR-related activities such as training sessions, workshops, and employee engagement events, ensuring all logistics are handled smoothly..
• Employee Relations:
  • Act as a first point of contact for employees seeking assistance with HR-related matters, providing support and guidance on issues such as workplace conflicts, performance concerns, and policy interpretation.
  • Foster a positive work environment by proactively addressing employee concerns
• Supporting Departments with All HR-Related Matters:
  • Collaborate with department heads to understand their HR needs and provide tailored support
  • Assist in the performance appraisal process by preparing necessary documentation and ensuring timely completion of evaluations.

Minimum Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• 2-3 years of experience in the HR support role, preferably in a fast-paced environment.

• Strong organizational and multitasking abilities.
• Excellent communication skills.
• Proficiency in Microsoft Office Suite and Google workspace.
• Proficiency with HR software and tools is a plus.

• High level of confidentiality and professionalism.
• Strong attention to detail and accuracy.
• Good attitude and highly organized
• Willing to learn
• Ability to work independently and as part of a team.

Timing

ASAP

Compensation

A competitive compensation package commensurate with local market rates and experience, including health insurance.

Interested?

Women and minority groups are encouraged to apply