About Ampersand

Ampersand is Africa’s e-mobility pioneer. Ampersand provides electric motorcycles and charging infrastructure (battery swap stations), uniquely tailored to serve half of Africa’s road fleet: Commercial motorcycle taxi and delivery drivers. Moto taxis are a primary means of public transport in African cities, and it is estimated that these drivers spend >$6Bn p.a. on gasoline in East Africa alone. Ampersand has developed an electric solution that is more powerful, fun to drive, and more cost-effective than the incumbent. Ampersand drivers routinely earn over 30% more income by going electric.

The company started in Kigali, Rwanda and expanded into Nairobi, Kenya in 2022. Today it has over 5,000 e-motorcycles on the road and 36 battery swap stations across the two countries. Ampersand is leading the market in quality and affordable tech, customer traction, and operational systems. The Ampersand team consists of 400+ staff drawn from diverse backgrounds and is working hard to see all 5 million taxi motorbikes in East Africa become electric by 2030. Ampersand is rapidly scaling its operations and is looking for innovative professionals who are passionate about clean energy and environmental impact to lead and contribute to our rapid growth.

Ampersand is a company that values innovation, creativity, and continuous improvement. It seeks people who are proactive problem solvers to drive results. Ampersand promotes leadership within the organization and is a place where you can grow your career as you work with some of the brightest and hardest-working individuals in East Africa.

Our Values

• Customer-centric Everyday: We prioritize our customers daily, tailoring solutions to exceed expectations.

• Challenge The Status Quo Through Innovation: Our dedicated teams constantly challenge the status quo, driving innovation to enhance customer experiences and delivering solutions that go beyond expectations
• Love Solving Problems Together: Internal collaboration is our approach; we thrive on solving challenges alongside our customers.
• Stay Agile: We stay agile to swiftly meet dynamic customer needs and adapt to a changing landscape.
• Driven By People And Planet: Beyond business, we're committed to people and the planet, ensuring a positive impact.

About the role

We are seeking a dynamic and dedicated Talent Management Specialist to be the driving force behind our rapid growth and exceptional employee experience. This pivotal role ensures we attract, hire, and retain the best talent while maintaining operational excellence and a positive, inclusive culture.

As the Talent Management Specialist will play a key role in shaping the employee journey, from leading full-cycle recruitment in Rwanda & Kenya to driving operational efficiency through employee development programs. The ideal candidate is highly organized, detail-oriented, empathetic, and passionate about contributing to our mission to electrify East Africa’s taxi motorbikes and build a sustainable future.

Responsibilities:

I. Talent Acquisition (Approx. 60%)

• Strategic Hiring & Full-Cycle Recruitment

• Develop and implement recruitment strategies to attract top junior and senior-level talent in alignment with the company’s hiring goals.
• Lead full-cycle recruitment efforts: vacancy identification, job postings, multi-channel sourcing, interviewing, selection, and offer negotiation.
• Collaborate closely with Hiring Managers and the HR team to understand current and future talent needs.
• Fill 90% of critical roles within agreed timelines (4 weeks for junior roles and 8 weeks for senior roles) and maintain a 95% offer acceptance rate.

• Pipeline Development & Sourcing

• Build and maintain a talent pipeline for key roles by proactively sourcing, screening, and engaging with passive and active candidates.
• Utilize diverse channels, including LinkedIn, job boards, social media, and referrals.

• Candidate and Hiring Manager Experience

• Ensure a seamless and positive candidate experience by optimizing the recruitment process and maintaining consistent communication.
• Provide guidance and support to hiring managers to enhance their interviewing skills and candidate interactions.

• Employer Branding

• Enhance the company’s employer brand by managing and promoting the company’s careers page and leveraging employee testimonials.

II. Learning & Development (Approx. 40%)

• Program Coordination and Support:
  • Utilize data from training needs assessments and skill gap analysis to procure the right professional development courses for the staff
  • Assist in coordinating employee development programs and professional development initiatives.
  • Facilitate workshops as required to deliver specific training content.
• Workforce Planning & Strategy:
  • Support the HR Manager and Departmental Heads where necessary in assessing future workforce needs.
  • Conduct or assist with quarterly/annual workforce assessments and present recommendations for improving talent retention.
• Culture & Engagement Initiatives:
  • Assist in organizing employee engagement activities and recognition programs to boost morale and team cohesion.
  • Act as an HR advisor to partner with departments on employee engagement and retention initiatives.
  • Assist in creating and maintaining a positive, inclusive, and high-performance workplace culture

Minimum Requirements:

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• 3+ years of experience as a Recruiter and with HR operations experience
• Proficiency in using Applicant Tracking Systems (ATS)
• Excellent command of English & Kinyarwanda language, both verbal and written.
• Strong communication skills, with the ability to work effectively with candidates, hiring managers, employees, and stakeholders, such as recruiting agencies.
• Uphold Ampersand values
• Demonstrated organizational skills with the ability to handle multiple tasks and prioritize effectively.
• Discretion and ability to handle sensitive and confidential information with professionalism and integrity.
• Passion for candidate experience and creating a positive and inclusive work environment.
• Flexibility to work with candidates, managers, and partners from different time zones
• Nice to have - knowledge of HR best practices, policies, and employment laws
• Ability to work in a fast-paced and dynamic environment

Timing

ASAP

Compensation

A competitive compensation package commensurate with local market rates and experience including health insurance.

Job location

This role will be based in Kigali, Rwanda

Interested?

Women are encouraged to apply