Do you want to do work that matters? Do you want to help improve the lives of some of the most hardworking people in Africa, while also reducing carbon emissions? Do you want to use your skills to advance Africa and the Global South towards a zero-carbon future, not just to make a living? Ampersand is your answer.

About Ampersand

Ampersand is Africa’s emobility pioneer. Ampersand provides electric motorcycles and charging infrastructure (battery swap stations), uniquely tailored to serve half of Africa’s road fleet: Commercial motorcycle taxi and delivery drivers. Moto taxis are a primary means of public transport in African cities, and it is estimated that these drivers spend >$6Bn p.a. on gasoline in East Africa alone. Ampersand has developed an electric solution that is more powerful, fun to drive, and cost-effective than the incumbent. Ampersand drivers routinely earn over 45% more income by going electric.

The company started in Kigali, Rwanda, and expanded into Nairobi, Kenya in 2022. Today it has around 5,000 e-motorcycles on the road and 58 battery swap stations across the two countries. Ampersand is leading the market in quality, affordable tech, customer traction, and operational systems. The Ampersand team consists of 500+ staff drawn from diverse backgrounds and is working hard to see all 5 million taxi motorbikes in East Africa become electric by 2030. Ampersand is rapidly scaling its operations and is looking for innovative professionals who are passionate about clean energy and environmental impact to lead and contribute to our rapid growth.

Ampersand values innovation, creativity, and continuous improvement. It seeks people who are proactive problem solvers to drive results. Ampersand promotes leadership within the organization and is a place where you can grow your career as you work with some of the brightest and most hard-working individuals in East Africa.

Our Values

• Customer-centric Everyday: We prioritize our customers daily, tailoring solutions to exceed expectations.
• Challenge The Status Quo Through Innovation: Our dedicated teams constantly challenge the status quo, driving innovation to enhance customer experiences and deliver solutions that go beyond expectations
• Love Solving Problems Together: Internal collaboration is our approach; we thrive on solving challenges alongside our customers.
• Stay Agile: We stay agile to swiftly meet dynamic customer needs and adapt to a changing landscape.
• Driven By People And Planet: Beyond business, we're committed to people and the planet, ensuring a positive impact.

About the role

Ampersand is seeking an Associate PM, who will report directly to the Senior Product Manager. The Associate PM will work closely with a team of over 10 software engineers and will own 3 products: a mobile app for moto drivers, an app that powers battery swaps at swap stations, and a software product essential for managing the operations of swaps and the battery fleet. This role is high-impact and has a large scope. You'll be directly responsible for ambitious outcomes that support Ampersand's mission and growth.

Key Responsibilities :

• Build a deep understanding of software customers' needs and pain points (external partners, drivers, internal stakeholders, etc.)
• Drive the product strategy, roadmap, and roadmap execution
• Define product requirements and work closely with engineering, design, and other teams to bring the roadmap to market quickly
• Collaborate with operations, sales, and customer service teams to develop go-to-market plans and ensure successful product launches
• Continuously gather feedback from customers and use it to improve existing products and inform future product development

Ampersand is a good fit if:

• You're excited about fighting climate change and promoting sustainable development
• You want a large amount of scope and ownership
• You love complicated systems where optimization is key
• You thrive in a fast-moving, agile environment
• You are looking for an entrepreneurial company that values innovation and strong execution
• You value diversity and community in the workplace

Minimum requirements

Across all our roles, we look for professionals with strong work ethics and the ability to manage shifting priorities and unforeseen challenges. For this role specifically, you will have:

• 3+ years of working experience, mostly in product management-related work.
• Degree in a relevant field (engineering, product design, UX research, etc.)
• Effective communication and collaboration skills to work cross-functionally with a range of stakeholders
• Demonstrated ability to operate in a highly technical environment
• Proven track record of launching successful products
• A strong work ethic and the ability to manage shifting priorities and unforeseen challenges
• Fluency in English
• Fluency with Scrum and Agile
• Must be authorized to work in Rwanda

Preferred Requirements

• Experience in a start-up environment
• Experience in the battery swap or mobility industry
• Experience with hardware, B2B, and / or internal products

Timing
ASAP

Compensation
A competitive compensation package commensurate with local market rates and experience, including health insurance.

Job location
This role will be based in Kigali, Rwanda.

Role Level
Associate level