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Demand Planning Manager



kigali, rwanda
Posted on Tuesday, January 9, 2024

Demand Planning Manager

Ampersand is seeking a self-motivated, detail oriented and highly organized specialist in Demand Management.

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Do you want to do work that matters? Do you want to help improve the lives of some of the most hardworking people in Africa, while also reducing carbon emissions? Do you want to use your skills to advance Africa towards a zero-carbon future, not just to make a living? Ampersand is your answer.

About Ampersand

Ampersand is a pioneer provider of electric motorcycles and charging infrastructure (battery swap stations), especially for motorcycle taxi drivers. Moto taxis are a primary means of public transport in African cities, and it is estimated that these drivers spend >$6Bn p.a. on fuel alone in East Africa. Ampersand has developed an electric solution that is more powerful, fun to drive, and more cost-effective than the incumbent. Ampersand drivers routinely earn 25-30% more income by going electric.

The company started in Kigali, Rwanda and expanded into Nairobi, Kenya in 2023. Today it has ~1,600 e-motorcycles on the road and 22 battery swap stations. Ampersand is leading the market in quality and affordable tech, customer traction, and operational systems. The Ampersand team consists of 300+ staff drawn from diverse backgrounds and is working hard to see all 5 million taxi motorbikes in East Africa become electric by 2030. Ampersand is rapidly scaling its operations and is looking for innovative professionals who are passionate about clean energy and environmental impact to lead and contribute to our rapid growth.

Ampersand is a company that values innovation, creativity, and continuous improvement. It seeks people who are proactive problem solvers to drive results. Ampersand promotes leadership within the organization and is a place where you can grow your career as you work with some of the brightest and hard-working individuals in East Africa.

About the role

Ampersand is seeking a self-motivated, detail oriented and highly organized specialist in Demand Management. We seek a professional who can strongly support and reconcile both customer satisfaction and supply chain efficiency. The role is dedicated to cross functional project management and supporting different departments.

Roles and Responsibilities:

  • Pilot the S&OP process and bring it to the 5th level of maturity. Then implement IBP.
  • Behave as a S&OP Product Owner to constantly improve and customize the process to reach best in class results.
  • Support Sales to raise sales forecasts. Be accountable for forecast adherence. Create scenarios and alternatives strategies.
  • Propose a smooth production plan, relevant security stocks, supply changes to meet sales forecasts, budget and operational efficiency.
  • Raise quantitative and qualitative supply plan to guide Procurement Team
  • Pilot mass-production products introduction with Engineering and Product Owners
  • Manage end of life products. Support product availability for AFTC, including product versioning management during the product life cycle
  • Collaborate on the MRP and monthly schedule.
  • Propose and raise KPIs to pilot the processes.
  • Any other activity to support the Industrial Department

Ampersand is a good fit if:

  • You are passionate about fighting climate change & promoting sustainable development
  • You are a proactive problem solver
  • You are excited to work in a fast-growing and dynamic organization
  • You are adaptable and thrive in rapidly evolving environments
  • You value diversity and community in the workplace

Minimum requirements

  • Minimum of 3 years of relevant work experience within demand management
  • CPIM, 6-sigma, IBF a plus
  • Relevant educational and professional qualifications in support of the application is required
  • Prior experience in implementing or growing and S&OP with proven results
  • ERP system experience is required. Advanced level in Excel; database management and statistical analysis
  • Experience working with production systems and manufacturing
  • Excellent interpersonal skills and an ability to work independently and in teams
  • Strong verbal and written communication skills and attention to detail. Capacity to communicate effectively with various stakeholders
  • Experience working in Africa with cross cultural teams is preferred
  • Ability to communicate in written and spoken English




A competitive compensation package commensurate with local market rates and experience including health insurance.

Job location

This role will be based in Kigali, Rwanda




  • A competitive compensation package that commensurate with experience including health insurance and relocation support.
  • A rare opportunity to make an impact in the world with a fast-growing start-up
  • Connect and collaborate with engaging colleagues from diverse backgrounds

Workplace & culture

At Ampersand, we are guided by a shared commitment to serve our customers. We collaborate seamlessly to design solutions from within. Fostering a culture of teamwork, we collectively overcome challenges thus strengthening internal bonds. Together, we thrive on tackling obstacles, ensuring a team-centric approach to every solution while having fun!

About Ampersand

Ampersand is Africa’s first electric transport energy company headquartered in Kigali, Rwanda, with a presence in Nairobi, Kenya. We‘re achieving the world’s first true mass-market shift to electric vehicles, a vital tipping point in the fight against climate change.

East Africa’s 5 million moto taxi drivers are some of the hardest working people on the planet. Many days these drivers work more than 13 hours yet end up with little money in their pockets. Our energy and vehicle service platforms offer savings that can double a driver’s income.

Our electric motorcycles offer superior performance than the petroleum bikes and have zero tailpipe emissions. They produce 75% less lifecycle greenhouse emissions than petrol motorbikes using grid power, and 98% less on renewables.

In order to accomplish all this, we are building a world class team of mission-driven innovators, engineers, and managers that are ready to serve humbly and address the hard problems.

Founded in 2016
Coworkers 300+

Demand Planning Manager

Ampersand is seeking a self-motivated, detail oriented and highly organized specialist in Demand Management.

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